What If I Lose My Electronic Payment Card?

If you lost your Electronic Payment Card, please contact the Electronic Payment Processing Information Control at 877-777-1617. They are open 24 hours a day, seven days a week. The voice response system will ask for your card number. If you do not have your card number, wait for further options.

You will need to enter you Social Security number. You should also have your 13 or 15 digit participant identification number and your four digit PIN on hand before you contact them.