Providing high-speed internet or “broadband” services in sparsely populated rural areas with our rugged Nevada County terrain is much more expensive than in more urban areas. Therefore, some residents go without access. For those who do have broadband service, providers sometimes perform minimal network maintenance and upgrades, leaving customers with slower speeds and older technologies. Our goals are:
Achieve universal coverage to all homes and businesses
Keep pace with the ever-increasing standard for broadband speeds
Bridge the economic barrier to affordable broadband service
The CPUC is seeking public input on whether the state’s existing internet service standards are meeting customers’ needs. The Cable Broadband Industry argues that internet services should be excluded from any future CPUC rulemaking. Do you agree? Learn More
Internet service providers (ISPs) are invited to respond to a newly released Request for Qualifications for Last-Mile Broadband Grant and Support Opportunity. All ISPs vetted through the RFQ will receive free consultation on their project proposals... Learn More
Have you experienced repeated or extended service outages? Poor response to customer service requests? Other non-billing challenges? Tell your story to the California Public Utility Commission so they can assess whether existing standards... Learn More
