You do not have to have proof of fraud, the California Department of Health Care Services will investigate the complaint to determine whether fraud has been committed.
If you suspect Fraud and Abuse, call the hotline today!
Tips for Avoiding Fraud
As an In-Home Supportive Services (IHSS) provider, there are some things that you can do to avoid committing fraud. These include the following examples:
Do not put hours on your timesheet if you did not work them
Do not put hours on your timesheet for tasks that are not authorized for the consumer
Do not put the time you spend eating meals on your timesheet
Do not ask the consumer to sign a blank or incompete timesheet
Do not put time on your timesheet for days that the consumer is in the hospital, a nursing home, board and care facility, or in jail
Tell the truth in all of your interactions with the county
If you have differences with the consumer about the hours worked, show
the consumer your records and explain work you did on the date(s) in
If someone else or another agency is providing authorized services, do
not include the time for services that they provide on your timesheet.
If another person is providing services and wishes to be paid by IHSS,
they must be enrolled as a provider.
Keep written records of the hours worked and what you did each day that
you work. Request that your consumer also keep track of the hours that
Do not sign the consumer's name on your timesheet. If the consumer is
not able to sign your timesheet, you need to check with the county about
who else may be authorized to sign for the consumer.
Do not put hours on your timesheet for services that are not covered by
IHSS. Examples of some services that are not covered include gardening,
pet care, moving furniture, or taking the consumer on social outings.
Always refer to the "Services Covered by IHSS" handout if you are in